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BanderasNews Classifieds 
Grand Velas All Suites & Spa Resort - eCommerce Specialist

Grand Velas All Suites & Spa Resort is looking for a young business professional with at least 2 years of work experience to join their department of eCommerce. This individual would need to have a strong command of the English language, strong computer skills - preferably in excel, be able to multi-task, have excellent proof reading and organizational skills, and be a self starter.
 Job responsibilities include:
 • Manage CRM communication with guest for all three properties. This includes client surveys, thank you letters, $10 bill campaign, feedback comments, etc.
 • Make changes, updates, additions to websites/booking engines as needed.
 • Monitor phone calls coming in to the contact center from the phone wizard tool.
 • Monitor website tracking and booking engine reports.
 • Track ecommerce sales and results from various ad campaigns, newsletters, etc.
 • Update weekly graphics.
 • Create new reports as needed.
 • Translate and proof communications as needed.
 • Design promotional materials as needed.
 • Other tasks as needed.
 • Serious candidates only. Start date October 1.
 Contact: Melissa Grossarth Email: mgrossarth(at)grandvelas.com
 About Velas Vallarta: Located on magnificent Banderas Bay in Nuevo Vallarta, Mexico, Grand Velas delivers the ultimate all inclusive vacation with exceptional dining, world-class hospitality, and luxurious hotel accommodations in a spectacular setting on Mexico’s golden coast. Your health and wellness are at the heart of the Grand Velas philosophy - an unrivaled experience that seduces your senses and rejuvenates your spirit. Our commitment to extraordinary service has garnered several accolades, including AAA’s 5 Diamond Award, Condé Nast’s “Most Excellent Spa Hotel” award, and TripAdvisor Traveler’s Choice award for “Best Luxury Hotel in the World”. Puerto Vallarta, Mexico Vacation. Golf, shopping, beaches, sightseeing, tours and multitudes of water sports and activities are at your fingertips in beautiful Nuevo Vallarta and Puerto Vallarta - just 15 minutes away. Enjoy deep sea fishing, scuba diving, sailing, and whale watching on Banderas Bay, stroll and shop along El Malecon, enjoy Mexican Fiestas, restaurants and the many fun-filled attractions Downtown Puerto Vallarta has to offer.
 Visit the website at GrandVelas.com

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