Puerto Vallarta, Mexico - One of Puerto Vallarta’s premier vacation rental agencies has just celebrated its 7th anniversary. PVRPV first opened its doors for business on March 1, 2005, when Tim Longpré, who is originally from Toronto, and his staff of 3 represented 50 properties out of their small office at Francisca Rodriguez #152 on Vallarta's South side.

In 2008, the business moved to its present location, at Pino Suarez #210. Tim and his able staff of 24, boasting collectively 500 years of experience in the rental industry, currently represent over 500 properties located throughout the Banderas Bay area.

PVRPV is pro-active in the community, co-sponsoring events such as Charity Bingo for four years. The first three seasons of Charity Bingo raised over $360,000 pesos for Pasitos de Luz, the local daycare center for handicapped children.

During the swine flu outbreak in the summer of 2009, the PVRPV offices became the staging area for a huge food drive, organized to assist Puerto Vallarta families in need.

In 2011, PVRPV co-sponsored the first annual Flash Mob Dance to promote tourism in Puerto Vallarta.

Additionally, the company took an active role in organizing the 2012 Mardi Gras Parade.

The list of community service projects is long and will continue into the future.

The PVRPV office is also the local drop off spot for all donations for all charitable organizations in the community. The PVRPV team is tireless, multi-talented and is adept at multi-tasking. Tim depends heavily on his loyal staff for community service projects and they always deliver 110%.

Even with all the extra-curricular activities, the agency has served thousands of satisfied vacationers over the years. Below is a small sample of how customers have rated their Puerto Vallarta experiences:

"Overall we were very impressed with PVRPV. When making reservations we found you polite, friendly and prompt. The transfer and meet at the apartment was totally perfect—very impressed. Will recommend you to our friends—great service."

"Everything was wonderful. Thank you so much for the great holiday. Wayne"

"This was our 4th consecutive year booking with you and we have already booked for next year. We are all quite satisfied with PVRPV and have recommended you to numerous friends."

"Always a great job. No worries. Kirk."

Customer service is an extremely important commodity, one that often falls by the wayside in far too many businesses. PVRPV’s continued success in a very competitive market prompted Tim to develop and heavily rely on a 5-star rating system, especially designed to pinpoint customer service weaknesses. The agency continuously rates, on average, 4.5 stars. Their reputation is renowned - and well deserved.

The innovative creation of an automated booking system for owners and customers, has streamlined reservations coordination.

Tim’s sister, Lina, joined the team 4 years ago and recently became a partner, making PVRPV even more of a family concern.

PVRPV will soon be moving their offices to Ignacio L. Vallarta #130, the Riviera Molino building. Watch for the grand opening of this beautiful space sometime in May 2012.

Congratulations, PVRPV and here's wishing you many more successful years!